🎉 Buy 2 save 10%  ·  Buy 3 save 15%  ·  Free shipping on every order Buy 2 save 10% · Buy 3 save 15% · Free shipping

We're here to help.

Questions about your order, the product, or anything else — we typically respond within 24 hours.

Online — responding fast

Response Time

We typically reply within 24 hours on business days. For urgent order issues, mention your order number in your message and we'll prioritize.

📦

Order Inquiries

Tracking issues, shipping delays, or missing items? Include your order number and email address for the fastest resolution.

↩️

Returns & Refunds

Not happy? Our 30-day money-back guarantee has you covered. No questions asked — just let us know and we'll sort it.

💡

Quick Answers

Common questions answered below — scroll down to the FAQ section.

Send us a message

Fill in the details below and we'll get back to you as soon as possible.

Please enter your name.
Please enter a valid email.
Please enter your message.
0 / 1000

By submitting you agree to our Privacy Policy. We never share your info.

Got questions?

Everything you need to know before your first slushy.

What drinks can I use?
Any cold beverage works great — soda, juice, energy drinks, sports drinks, lemonade, cocktails, or plain water. The colder the drink going in, the slushier the result.
How long does the cup stay frozen?
Once removed from the freezer, the cup stays cold enough to make slushies for about 20–30 minutes. After that, just pop it back in the freezer and it's ready again in a few hours.
Is it safe for children?
Yes — the cup is made from BPA-free, food-safe materials. Kids love using it with juice or soda. Younger children should be supervised when squeezing the cup.
How long does shipping take?
Orders are processed within 1–2 business days and delivered within 5–10 business days. Shipping is free on all orders.
What's your return policy?
We offer a full 30-day money-back guarantee. If you're not satisfied for any reason, contact us and we'll arrange a complete refund — no questions asked.
Can I wash it in the dishwasher?
The outer shell is dishwasher safe (top rack). We recommend hand-washing the inner freezable liner to preserve the cooling gel and extend the cup's lifespan.